Shipping policy

Thank you for shopping with Trexolivian. Our goal is to provide a smooth, transparent, and reliable shipping experience for all customers. Please review the details below to understand how your order is processed and delivered.

Order Processing Times

All orders are processed within 1–2 business days after purchase.

• Orders placed after 5:00 PM (EST) will be processed the next business day.

• We do not process or ship orders on weekends or federal holidays.

• If we experience a high volume of orders, processing times may be slightly extended. Any delays will be communicated via email.

Shipping Locations

Trexolivian ships exclusively within the United States.
We do not ship internationally at this time.

Shipping Options & Estimated Delivery Times

We offer the following domestic shipping options:

Estimated delivery times begin after order processing is completed.

Shipping Costs

Shipping costs are calculated at checkout based on:

• Your delivery address

• The weight and size of your order

• The selected shipping method

If promotional free shipping is available, it will be clearly stated during checkout.

Local Delivery & Local Pickup

Trexolivian does not offer local delivery or in-person pickup at this time.

Order Changes, Cancellations & Returns

If you need to update your shipping address or cancel an order, please contact us within 12 hours of placing your order.
Once an order has been processed or shipped, we may not be able to make changes.

For information about returns or damaged items, please refer to our Refund Policy.

Service Interruptions & Delays

Delivery times may be affected by factors outside our control, including:

• Severe weather

• Carrier delays

• Holiday shipping volume

Any major delays will be communicated whenever possible.

Order Tracking

Once your order ships, you will receive an email with a shipment confirmation and tracking number. If your package is delayed, lost, or marked as delivered but not received, contact us and we will assist you in resolving the issue.

Contact Us

If you have any questions about shipping, feel free to reach out through our Contact page.